Account deletion

You can permanently delete your Modular MMORPG account in the app or by e-mail.

Warning: deletion is permanent and cannot be undone. All your characters, items, in-game currencies, premium time and clan memberships are lost. There is no waiting period; the account is closed the moment you confirm.

1. Deleting in the app (recommended)

Log in to the game and open Settings (main menu → Settings).
Switch to the Display tab and tap the red DELETE ACCOUNT button at the bottom.
If you are in the game world you will first see a warning that you will return to the login screen; confirm it.
In the Delete Account window, read the warning and tick the "I understand" box.
Verify your identity: enter your password for password accounts; for accounts using Sign in with Apple, sign in again with the Sign in with Apple button.
Press DELETE ACCOUNT. When the server confirms, the message "Your account has been deleted" appears; remembered account details and the Apple identity on the device are cleared as well.

If you get an error (no connection, timeout, wrong password) nothing is deleted; you can try again or use the e-mail route below.

2. Deleting by e-mail

If you cannot access the game, send an e-mail with the subject "Account deletion request" to [email protected] from the address registered on the account, including your username. We may ask for your character names or last login date to verify your identity. Your request is processed within 7 days at the latest and you receive a confirmation e-mail.

3. What is deleted?

Account details: username, e-mail, password hash, the Sign in with Apple link (the app authorisation on Apple's side is revoked too).
All characters, level and skill progress, inventory and storage items, in-game currencies, premium and cosmetics.
Clan memberships (if you lead a clan it is handed over or closed), friend and block lists, your identity in report records.
Device identifiers and login history.

4. What is kept for a while?

Server logs (including IP): at most 90 days, then deleted automatically.
Cheat / abuse sanction records: at most 2 years, in a form that does not directly identify you (to prevent repeat abuse).
Records we must keep by law (e.g. future purchase invoices): for the statutory period.
Your messages in other players' chat history, until the 90-day chat retention period ends.

5. Timeline

Step	Time
Account closed and login blocked	Immediately (in-app) / within 7 days (e-mail)
Personal data erased or anonymised in the main database	Within 30 days
Removed from backups	Within 90 days (backup rotation)

Questions: [email protected]. More detail: Privacy Policy, section 7.